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National Center for Health Promotion and Disease Prevention

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Telephone Lifestyle Coaching (TLC) Program


The Telephone Lifestyle Coaching (TLC) Program will not accept referrals after March 31st, 2023. Veterans enrolled in TLC will continue to receive telephone coaching care until September 27, 2023, at which time TLC services will end. We are working to provide a solution to restart TLC coaching and re-open referrals.

Updates will be promptly communicated as available. For weight management support, discuss available MOVE! Weight Management Program for Veterans (MOVE!) options with your VA healthcare team. Learn more about MOVE! at You may also ask your team about using the two tools described below or you can access them directly.

  • Download the MOVE! Coach app. MOVE! Coach is a phone app that helps you set, track, and achieve your healthy eating, physical activity, and weight goals. Find it in the Apple App Store (iOS) or the Google Play Store (Android OS).
  • Use Annie text message reminders. Go to this link: Login Page | Veterans Affairs ( log in and register, subscribe to weight management text message reminders. Use requires a My HealtheVet Premium, DS Logon Level 2, or account.

For information and resources on eating wisely, go to: Eat Wisely - National Center for Health Promotion and Disease Prevention (

For recipes, cookbooks, and cooking videos go to: Recipes, Cookbooks, and Cooking Videos - Nutrition and Food Services (

For information and resources on physical activity, go to: Be Physically Active - National Center for Health Promotion and Disease Prevention (

For stress management support, go to: Manage Stress - National Center for Health Promotion and Disease Prevention ( which includes the Manage Stress Workbook.  If you prefer live support, talk your healthcare team about seeing a Health Behavior Coordinator or Primary Care Mental Health staff.

For information and resources on limiting alcohol to healthy levels, go to: Limit Alcohol - National Center for Health Promotion and Disease Prevention (

For questions or additional information, please email:

Personalized Care, When and Where You Want It

Do you want to improve your health without driving to the VA?

TLC is a telephone-based coaching program where Veterans talk with a health coach about personal health and self-care behaviors. Veterans receive education and support for goal setting and action planning to improve their health and well-being.

Telephone Lifestyle Coaching provides telephone support when and where Veterans want it. Coaches support Veterans who choose to take charge of their health in any of these areas:

  • managing weight
  • being more active
  • managing stress
  • eating wisely
  • limiting alcohol

Calls can be scheduled any time throughout the day, from early morning to late evening and on weekends.

If this sounds like the right fit for you, ask your healthcare team for a referral to TLC today. You can do so in person, over the phone or through MyHealtheVet’s Secure Messaging.

After the consult is placed, be sure to answer the phone when your coach calls. Coaching is provided by VA-supported, community-based coaches. The caller ID will appear with the following number: 833-698-2852.

If you are interested in participating in TLC, email for more information.

TLC Success Stories

  Benny's Success Story
  Roger's Success Story
  Samuel's Success Story
  Kim's Success Story
  Meet Coach Jane
  Vivian's Success Story

TLC Successes
Do you have a TLC Success Story to share? Tell your TLC coach and use this document to help tell your story.

Please complete the form linked here and bring to your healthcare team.

For instructions on how to access secure emails from your TLC Coach, click this link