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Patient Engagement

What is
Patient Engagement?

Patient engagement is a core tenet of the PACT model. CEPACT's goal is to help you achieve the PACT mission by supporting patient engagement efforts across the VHA.

Patient engagement is any practices, policies, or procedures that:

Involve and support patients (and their families and representatives) as active members of the health care team
Encourage collaborative partnerships between patients, health care providers, and the organization as a whole

Adapted from Maurer et al. 2012 (AHRQ Environmental Scan Report)

Clinician is reviewing medical information with a patient

How Do I Get Started?

The Patient Engagement Toolkit contains tools that help promote patient engagement at your facility. They were developed by speaking with VA staff at facilities in VISN 4 and nationwide to learn about what efforts were being made to engage VA patients in their care. A panel of VA staff and Veterans helped us choose the most important and feasible practices and resources for patient engagement.

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